Right of withdrawal 

The purpose of Rarecollections ("RARECOLLECTIONS S.R.L.") is to guarantee your complete satisfaction. If for any reason you are not satisfied with your order, you can exercise your right of withdrawal, without any penalty, within fourteen (14) days from the day you received the products purchased on rarecollections.it. The products to be returned must be delivered to the courier within fourteen (14) days from the date on which you communicated to the Seller your decision to withdraw from the contract. The products can be returned by shipping the package via the courier indicated by RARECOLLECTIONS S.R.L., or via another shipping agent, only after having drawn up and sent to the Seller an explicit declaration of your decision to withdraw from the contract. This declaration must be sent to us via the appropriate form or by email (info@rarecollections.it). If this does not happen, the burden of proving the correct and timely exercise of the right of withdrawal will remain with the buyer. In some specific cases it will be possible to change the chosen product with another.

I. Conditions for exercising the right of withdrawal

1. You have the right to withdraw from the contract concluded with the Seller, without any penalty and without specifying the reason, within fourteen (14) days, starting from the day of receipt of the products purchased on www.rarecollections.it. In compliance with art. 59 letter "e" of Legislative Decree 21 of 21/02/2014, the exercise of the right of withdrawal cannot be accepted for goods that are not suitable for being returned for reasons of hygiene or related to health protection that have been opened after delivery. Therefore, returns of items intended to come into contact with private parts of the person cannot be accepted under any circumstances.

2. To withdraw from the contract, fill out the appropriate form on this page or send us an email to info@rarecollections.it with the subject WITHDRAWAL.

If you choose, instead, to send another declaration of withdrawal, the burden of proving the correct and timely exercise of the right of withdrawal will fall on you.

3. Once you have exercised the right of withdrawal from the contract, you must return the products by registered mail within fourteen (14) days from when you communicated to the Seller your decision to withdraw from the contract.

4. The only costs you will have to bear are those of returning the purchased products.

5. The Right of Withdrawal is considered to have been exercised correctly if the following conditions are also fully respected:

• The explicit declaration of your decision to withdraw from the contract must be correctly transmitted to the Seller within fourteen (14) days of receiving the products;

• the products must not have been used;

• the products must be returned in their original packaging, the packaging must be intact

• the returned products must be delivered to the carrier within fourteen (14) days from when you communicated to the Seller your decision to withdraw from the contract;

• the products must not be damaged.

6. If the Right of Withdrawal is exercised following the methods and terms indicated, the Seller will refund any sums already collected for the purchase of the products according to the methods and terms provided.

7. The sums will be refunded to you as soon as possible and, in any case, within fourteen (14) days from the date on which the Seller became aware of the exercise of your right of withdrawal, we will activate the refund procedures, once the correct execution of the terms and conditions indicated above has been verified.

8. If the methods and terms for exercising your right of withdrawal in paragraph 5 are not respected, you will not be entitled to a refund of the sums already paid to the Seller. Within 14 days of sending the email informing you of the non-acceptance of the return, you may choose to get back, at your own expense, the products in the condition in which they were returned to the Seller, by notifying the Seller, according to the methods that will be communicated to you. Otherwise, the Seller may retain the products, in addition to the sums already paid for their purchase.

If the conditions of the previous paragraph 5 are not respected, you will not be entitled to a full refund of the sums already paid to the Seller. In fact, you will be responsible for the decrease in value of the returned products, resulting from use other than that authorized by the Seller for the purpose of allowing you to ascertain the nature, characteristics and functioning of the products themselves. In this case, a percentage between 10 and 90 percent of the sums paid by you to the Seller for the purchase of the returned products will be deducted from the expected refund, if